Privacy Policy

This Privacy Policy ("Policy") outlines how Copysouthbound.com.au ("we," "us," or "our") collects, uses, discloses, and protects the personal information of users who subscribe to our paid membership forum ("Forum"). We are committed to protecting the privacy of our users and complying with applicable privacy laws. By subscribing to the paid membership and using the Forum, you consent to the practices described in this Policy.

1. Information We Collect

1.1 Personal Information: When you subscribe to our paid membership, we may collect personal information, such as your name, email address, billing address, and payment details. This information is necessary for the provision of the paid membership and the processing of payments.

1.2 User-generated Content: As a member of the Forum, you may voluntarily post or share content, including text, images, videos, or other materials. Please be aware that any information or content you share on the Forum may be viewed, collected, or used by other users, and we cannot control or be responsible for such actions.

1.3 Usage Information: We may collect certain information about your use of the Forum, including your IP address, browser type, device information, access times, and pages visited. This information helps us analyse trends, administer the Forum, improve user experience, and understand how users interact with the Forum.

2. Use of Information

2.1 Providing and Managing the Forum: We use the personal information you provide to deliver the paid membership services, process payments, and maintain your membership account. This includes verifying your identity, communicating with you, and providing customer support.

2.2 Improving and Customizing the Forum: We may use the information we collect to analyse user behaviour, track usage patterns, and make improvements to the Forum. This helps us understand user preferences, personalize user experiences, and enhance the functionality and features of the Forum.

2.3 Communication: We may use your email address or other contact information to send you administrative or promotional communications related to the Forum, such as account updates, service announcements, newsletters, or marketing materials. You can opt-out of receiving promotional emails by following the instructions provided in the communication or by contacting us directly.

2.4 Aggregated Data: We may aggregate and anonymize the information collected from users to create statistical or demographic data. This aggregated data does not personally identify individuals and may be used for various purposes, including analytics, research, marketing, or improving our services.

2.5 Compliance and Legal Obligations: We may use or disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also use or disclose your information to protect our rights, safety, or property, and the rights, safety, or property of our users or others.

3. Disclosure of Information

3.1 Service Providers: We may engage third-party service providers to assist us in operating the Forum, processing payments, or providing related services. These service providers may have access to your personal information solely for the purpose of performing their services and are obligated to maintain the confidentiality and security of your information.

3.2 Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred or disclosed as part of the transaction. We will notify you via email or a prominent notice on the Forum of any such change in ownership or control of your personal information.

3.3 Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders, subpoenas, or government investigations.

3.4 Consent: We may disclose your personal information to third parties with your explicit consent or as otherwise directed by you.

4. Data Security

4.1 We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4.2 If you have a reason to believe that your interaction with us is no longer secure, please notify us immediately.

5. Third-Party Links and Services

5.1 The Forum may contain links to third-party websites, applications, or services that are not controlled or operated by us. This Policy does not apply to such third-party websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of these third parties before providing any personal information.

6. Children's Privacy

6.1 The Forum is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our records.

7. Your Rights and Choices

7.1 Access and Update: You may access, review, and update your personal information by logging into your membership account or contacting us directly. It is your responsibility to ensure that your personal information is accurate and up to date.

7.2 Account Closure: You may request the closure of your membership account by contacting us. Please note that we may retain certain information for legitimate business purposes or as required by law.

7.3 Marketing Communications: You can opt-out of receiving promotional emails from us by following the instructions provided in the communication or by contacting us directly. Please note that even if you opt-out, we may still send you non-promotional communications, such as account-related or service-related emails.

8. Changes to this Privacy Policy

8.1 We may update or modify this Policy from time to time. The revised Policy will be posted on the Forum with a new effective date. We encourage you to review this Policy periodically to stay informed of our privacy practices.

9. Contact Us

9.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the contact information provided on the Forum.

1. Who we are

We are Copy Southbound Podcast (referred to below as "we", "us", or "our"). Our podcast is hosted/managed from Sydney, NSW, Australia.

2. What this Policy covers

This Privacy Policy explains how we collect, use, store, and disclose voice recordings or other personal information submitted by listeners, for example when you record a message via our website or a third-party widget and send it to us for potential use on the podcast.

It also describes your rights in relation to those submissions and explains what you are consenting to when you submit a message.

3. What information we collect

When you submit a voice message (audio file), we collect the recording itself.
Depending on the submission form or widget you use (e.g. an embedded recorder), we may also collect additional information, such as: your name or nickname (if you choose to provide it), email address, or other contact info, only if you supply it.
The voice recording and any contact info are considered “personal information,” because they can identify you (for example, via your voice or via attached identifier).

4. Why we collect it & how we use it

We collect your submission for the purpose of:

Allowing listeners to participate in the podcast (e.g. by leaving feedback, stories, questions, or other messages).
Reviewing, editing, and potentially publishing (playing) parts of your submitted message on our podcast.
Contacting you if needed (e.g. follow-up questions, clarifications, credits), but only if you provide contact information.

We will not use your personal information for other purposes (such as marketing or sharing outside the podcast) unless we ask for your explicit additional consent. Under applicable privacy law, any secondary use or disclosure requires your consent.

5. Consent & Legal Compliance

By submitting a voice message, you are giving informed and express consent for us to collect, store, use, and, potentially, publish that recording on our podcast.
Because the rules for recording conversations vary across Australian states/territories, we require that all participants whose voices are recorded are aware of the recording and consent to it. In practice: we ask that you record only your own voice (i.e. don’t submit recordings of other people unless you have their consent). This helps ensure compliance with relevant legislation.
If your recording includes others (e.g. a friend or family member), you confirm that you have obtained their informed consent, and that they understand that the recording may be published.
You have the right to withdraw your consent at any time by contacting us. If you withdraw consent before publication, we will not publish your recording; and if feasible, we will delete your data (see storage/retention below).

6. Storage, Security & Retention

We store submitted recordings and any associated personal information on secure servers.
Access to recordings is limited to authorised persons (the podcast producers).
We will retain recordings only as long as reasonably necessary for the purposes described above (reviewing, editing, publishing). Once a recording is used (or if you withdraw consent), or if we decide not to use it, and you request deletion, we will securely delete the recording and any associated personal data, unless legal or regulatory reasons require us to retain it.

7. Disclosure & Sharing

We will not share your personal information or recordings with third parties (e.g. advertisers, external organisations) unless we have obtained your explicit consent, or unless required by law.
If we use part of your submitted recording on our podcast, we may use your name or the pseudonym you provided (if any), but only with your prior agreement.

8. Your Rights

You have the right to:

Be informed about the purposes for which we collect and use your personal information, this policy aims to provide that information.
Withdraw your consent at any time. After withdrawal, we will cease to use your data for new purposes, and we will delete your recording and personal data where reasonably possible.
Request access to any personal information we hold about you, or request correction or deletion, subject to any applicable laws or podcast-production constraints.

9. Risks & Limitations

By submitting a voice message, you understand that your voice and potentially any information you provide (name, location, etc.) could identify you. Once published, the audio (and any identifying data) may be publicly accessible. Please only provide information you’re comfortable sharing publicly.
If you submit recordings of other people, you are fully responsible for ensuring you have obtained their informed consent for both recording and public release, we rely on you for that.
While we will take reasonable security precautions, no storage or transmission method can guarantee 100% security.

10. Contact & Questions

If you have any questions about this Policy, want to withdraw consent, or request deletion of your recordings or personal data, please contact us at:
info@copysouthbound.com.au

Date of Last Revision: 05/12/2025